Job Description

Job Description

Job Description

TPS Group Holdings, a family of brands including The Paper Store, Uncharted and Gifts & More, is all about transforming daily routines into joyful escapes that inspire and surprise. Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile—creating a space that sparks joy with every visit.

Position Overview: The Supply Chain Manager reports to the Director of Supply Chain and Logistics, this individual will play a key role in managing and optimizing day-to-day supply chain operations for 100+ retail locations, one Distribution Center, and a rapidly growing eCommerce business. The focus will be on project management, transportation, distribution, buying operations, and import operations. The Supply Chain Manager is hands-on, analytical, and thrives in cross-functional environments to support and influence. This role will be instrumental in ensuring that inventory flows efficiently across the supply chain.

Responsibilities:

• Be a TPS Brand Ambassador. Contribute to the TPS commitment of fostering a positive culture by modeling ethical behavior, encouraging open communication, and maintaining confidential information as required.
• Promote and implement supply chain best practices that support sustainable growth.
• Utilize and leverage end-to-end supply chain analytics—including sourcing, warehousing, transportation, and fulfillment—to identify trends, eliminate bottlenecks, streamline operations, and drive continuous improvement.
• Prepare regular reports and presentations on supply chain performance.
• Support and execute supply chain strategies that ensure timely and cost-effective product flow across all channels.
• Collaborate closely with transportation, distribution, buying, and import teams to monitor and optimize inbound and outbound operations.
• Participate in the optimization of inventory management and replenishment processes in coordination with planning and merchandising teams.
• Work cross-functionally with internal stakeholders to support peak seasons, product launches, promotional cycles, and overall growth initiatives.
• Develop and analyze supply chain performance metrics that help identify opportunities for cost savings and efficiency improvements.
• Participate in the sourcing, evaluation, and implementation of third-party logistics (3PL) partners across warehousing, transportation, and eCommerce fulfillment.
• Assist in 3PL onboarding, integration, and ongoing performance management to ensure SLAs and KPIs are met.
• Provide strategic support related to import activities including container tracking, customs clearance, and delivery coordination.
• Partner with IT, Retail Systems, and data teams to build and maintain accurate data flows across supply chain platforms (i.e., WMS, ERP, TMS).
• Contribute to continuous improvement projects and long-term supply chain initiatives as the business scales.
• Perform all other duties as assigned by direct supervisor and senior leadership.

Job Requirements:

• Bachelor’s degree in Supply Chain Management, Business, Logistics, or related field; MBA or professional certifications (e.g., APICS, CPIM, CSCP) a plus.
• 3–5 years of experience in supply chain or operations management, preferably in a retail or consumer goods environment.
• Strong understanding of end-to-end supply chain operations, including transportation, warehousing, demand planning, inventory management, omni-channel fulfillment, and seasonal logistics.
• Proficiency in ERP, WMS, TMS, Microsoft Office Suite (especially Excel), and other reporting tools.
• Proven ability to lead supply chain projects, implement process improvements, and manage multiple priorities in a high-growth, fast-paced environment.
• Strong analytical, problem-solving, and organizational skills with attention to detail.
• Excellent communication, negotiation, leadership, and vendor management skills; able to collaborate effectively across buying, planning, distribution centers, store operations, and external partners.
• Demonstrated interpersonal skills, including professional etiquette, active listening, and empathy.
• Experience working with or managing 3PLs, carriers, and other external vendors, including onboarding and performance management.
• High level of initiative, ownership, and a can-do attitude.
• Ability to travel between Distribution Centers, stores, and vendor sites as needed.
• Ability to work 3+ days/week at the Corporate Office in Acton, MA.

TPS Group Holdings LLC, is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.

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