Job Description

POSITION SUMMARY

The Clinical Informatics/Medication Support Analyst, Paragon Center of Excellence (COE), serves as a key liaison between clinical practice and health information technology, with a specialized focus on medication management and clinical documentation workflows . This role is uniquely designed for professionals who hold both Registered Nurse (RN) licensure and Pharmacy Technician certification , enabling them to support the implementation, optimization, and adoption of Electronic Health Records (EHRs) and medication-related technologies across Lifepoint Health facilities.

The Analyst collaborates closely with the Paragon COE team, Health Support Center (HSC) departments, and facility-based clinical and pharmacy leaders to ensure that informatics solutions align with best practices, regulatory requirements, and patient safety goals. This position plays a vital role in high-impact initiatives such as Computerized Provider Order Entry (CPOE), Barcoded Medication Administration (BCMA), medication standardization, and electronic prescribing.

ESSENTIAL FUNCTIONS

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

• Collaborate with the Director of Paragon COE and cross-functional teams to provide subject matter expertise in both nursing and pharmacy domains for successful implementation and optimization of clinical informatics systems.
• Lead and support change management initiatives related to clinical informatics and medication management technologies, ensuring alignment with enterprise-wide standards and regulatory requirements.
• Assist in the design, configuration, and deployment of EHR and pharmacy system settings to support safe and efficient medication use processes.
• Provide training and support to hospital staff, including nurses, pharmacists, and providers, on clinical documentation, medication workflows, and informatics tools.
• Monitor system setup and performance to ensure compliance with operational, clinical, and regulatory guidelines.
• Define and support content development, system build, and training materials for clinical documentation, medication management, and quality improvement initiatives.
• Promote evidence-based practices and standardization across facilities to enhance patient safety and clinical outcomes.
• Serve as a liaison between facility pharmacy teams, clinical staff, vendors, and HSC departments to ensure effective use of clinical information systems.
• Develop and deliver orientation and education programs for clinical and pharmacy staff related to informatics and technology changes.
• Identify, document, and prioritize system enhancement requests and process improvement opportunities.
• Provide hands-on support during all phases of key initiatives including CPOE, BCMA, medication standardization, and physician documentation.
• Engage with hospitals during readiness assessments and go-live support for informatics and medication-related implementations.
• Maintain regular and reliable attendance.
• Perform other duties as assigned.

ADDITIONAL INFORMATION

• Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
• Access to and/or works with sensitive and/or confidential information.
• Must exhibit understanding of healthcare regulatory and compliance standards (e.g., HIPAA).
• Skilled in applying policies and procedures and knowledgeable of Business Office Standards and Recommended Practices.

KNOWLEDGE, SKILLS & ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Education:

• Registered Nurse (RN) required; BSN or MSN in Clinical Informatics preferred.
• Nationally Certified Pharmacy Technician (CPhT) required.

Experience:

• Minimum 5 years of combined experience in nursing and pharmacy practice, with at least 2 years in clinical informatics, EHR implementation, or medication management systems.

Skills and Abilities:

• Moderate computer skills - frequent use of electronic mail, word processing, data entry, spreadsheets, and graphics.
• Ability to create and maintain documents, spreadsheets, databases, and presentations to support business objectives.
• Strong communication skills - able to train others, interact with cross-functional teams, and present to department or middle management.
• Ability to solve routine business problems and follow established procedures.
• Moderate independent judgment - sets personal goals and determines how to achieve results with broad guidance.
• Capable of handling multiple tasks simultaneously with moderate complexity.
• Experience with project implementations and upgrades involving clinical areas, vendors, interfaces, troubleshooting, and support.
• Deep understanding of clinical workflows and medication use processes in hospital settings.
• Ability to translate clinical and pharmacy needs into effective informatics solutions.

PHYSICAL AND MENTAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities.

• Occasionally required to stand, walk, sit for extended periods, use hands, reach, climb stairs, balance, stoop, kneel, bend, crouch, crawl, talk, hear, taste, or smell.
• Must occasionally lift and/or move up to 20 pounds.
• Repetitive motion of upper body required for extended use of computer.
• Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT AND TRAVEL REQUIREMENTS

• Works in well-lit, ventilated, and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts.
• In hospital environments, may be exposed to hazards such as bloodborne pathogens, contagious illnesses, toxic chemicals, and biohazardous materials requiring safety precautions and protective equipment.
• Noise level typical for office and hospital settings.
• Minimum overnight travel (up to 10%) by land and/or air.

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