Job Description

Job Description

The Project Coordinator I is responsible to execute processes and contribute towards improving them. As part of the Process Team, individuals in this role work in a flexible capacity in response to the Client group and their individual skills. The Project Coordinator I will serve our Client group by completing assigned tasks which involve organizing and processing information or transactions with moderate level of detail and/or high volume, requiring a high degree of repetition and accuracy.

JOB SCOPE & ESSENTIAL FUNCTIONS

Primary Accountabilities

❑ Responsible for collecting/gathering and organizing information, such as timecards

❑ Reviews high volume of similar types of documents, reviews them for accuracy, points out inaccuracies and organizes them for processing

❑ Processes repeated tasks based on provided check-lists and guidelines

❑ Orders and stock supplies as directed, such as office supplies

❑ Makes arrangements for lunch and meeting venues

❑ Contributes to improvement of relevant processes

ROLE COMPETENCIES

❑ Adaptability/Flexibility: Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, adjusts plans to meet changing needs.

❑ Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.

❑ Personal Organization: Keeps information organized and accessible, maintains clean/functional work space, works systematically/efficiently, manages time well.

❑ Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, handles information flow.

❑ Customer Service: Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.

QUALIFICATIONS

Education/Training: ❑ High school diploma, office equipment, basic Excel and Word

Knowledge/Skills/Abilities:

❑ Receiving and dispatching calls and packages to appropriate party

❑ Data entry

❑ High degree of accuracy with large volume

❑ Follow check-lists and repeating process steps

Work Experience:

❑ General office equipment, organizing and customer service

Work Location:

❑ This job may require to be located at a project site depending on company needs. Flexibility in work location is critical.

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