Job Description

Genesis10 is seeking an Insurance Document Associate. This is a 12+ month contract position with a insurance client in Franklin, WI. Compensation: $15.00 - 16.00 per hour. Responsibilities: Process field requests to release, hold, or destroy contracts based on established guidelines. Investigate and resolve issues related to scanning discrepancies. Coordinate with App Input for address verification and research assignments. Escalate complex exceptions to senior management and track resolution timelines. Ensure shipping label information, including policy number, contract number, and recipient details, is accurate and matches internal records. Affix shipping labels to US Government Client envelopes securely. Insert contracts into envelopes according to standards. Conduct quality checks on document assembly to prevent errors in final output. Generate contract shipping labels using the Dashboard data management system. Confirm that label details (address, owner's name) correspond with company data records. Utilize automated tools to cross-reference label data with multiple databases for added verification. Requirements: High school diploma or equivalent. 1-2 years prior mail handling experience or customer services experience required. Strong ability to organize and prioritize work under tight time constraints. High degree of accuracy; ability to effectively work in a fast paced environment. Basic PC proficiency required. Ability to work independently within established policy standards and procedures. Strong team worker with proven ability to work effectively and harmoniously. Ability to handle confidential information in a manner consistent with privacy laws and regulations. Ability to multi-task, navigate using various systems. High level of accuracy and attention to detail. Proficiency in data entry and management systems. Basic understanding of postal procedures and shipping protocols. Strong organizational and multitasking abilities. Effective communication skills within a corporate environment. Problem-solving skills to analyze and address discrepancies. Familiarity with digital tools such as Microsoft Office Suite or similar software for reporting and tracking. Ability to work independently while contributing to team objectives. Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) • Behavioral Health Platform • Medical, Dental, Vision • Health Savings Account • Voluntary Hospital Indemnity (Critical Illness & Accident) • Voluntary Term Life Insurance • 401K • Sick Pay (for applicable states/municipalities) • Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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