Job Description
Job Title: Inside Sales Representative
Company: REMET EWP (Calwax, Southwest Wax)
Location: Utica, NY
Job Type: Full-time
REMET EWP, including Calwax and Southwest Wax, is a leading provider of waxes and related materials for the candle, coatings, packaging, poultry, dental, and investment casting industries. We take pride in our technical expertise, high-quality products, and customer-focused service.
Job Summary:We are seeking a results-driven Inside Sales Representative to join our growing team. This role is responsible for managing customer relationships, generating new business, and ensuring a high level of customer satisfaction. The ideal candidate is a strong communicator with a passion for sales and a customer-first mindset.
Key Responsibilities:Achieve or exceed sales goals and profitability targets.
Develop new business by promoting products to target industries (e.g., candle, coatings, packaging, poultry, dental).
Respond promptly to customer inquiries, generate quotes, and process orders.
Work with Territory Managers and Product Managers to provide technical recommendations and application support.
Maintain accurate customer and sales records in ERP and CRM systems.
Identify upselling and cross-selling opportunities within existing accounts.
Support marketing initiatives and provide insights on market trends and customer feedback.
Follow company procedures (ISO 9001, safety, quality policies) and ensure compliance.
Provide accurate documentation for shipments, pricing, and invoicing.
Collaborate across departments to ensure smooth order fulfillment and customer satisfaction.
Associate degree required; Bachelor’s in Business, Marketing, or Communications preferred.
Minimum 2 years of inside sales or telemarketing experience.
Excellent communication, organizational, and interpersonal skills.
Proficiency in Microsoft Office (Excel, Word, Outlook); experience with ERP systems preferred.
Spanish fluency highly desirable.
Technical experience in wax, foundry, or investment casting industries is a plus.
Ability to sit for extended periods and perform data entry (6+ hours/day).
Able to lift up to 40 lbs occasionally.
Must be detail-oriented and able to perform basic math and read/write in English.
Able to manage multiple priorities and adapt to a dynamic work environment.
Competitive salary + performance-based incentives
Comprehensive benefits package (health, dental, vision, 401k, etc.)
Opportunities for growth and professional development
Supportive, team-oriented work culture
Compensation details: 42000-52000 Yearly Salary
PIc53c4a3700ef-25405-37961951
...week, M-F ~ Hybrid: 1-day onsite, 4-days remote ~ Benefit Options Included: Health,... ...Manager of Brand and Creative Services, the Marketing Project Manager provides planning/... ...Essential Functions Works with the Brand, Digital, Vendors and Marketing teams to ensure...
...in order to provide our customers with first class service. Job Description An opportunity exists for a Class B driver in a dynamic wine & spirits logistics operation... ...Responsibilities Safely operate a class B or class C vehicle (e.g. refrigerated box truck) in order...
...Description Job Description Forklift Operators Job Summary Automation Personnel Services is looking for hard-working Stand-Up Cherry Picker and Reach Truck Forklift Operators for the city of Denton, TX. In this job, you will be pulling orders and packing products in...
...s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the company...
...Chief Medical Officer (CMO) About the Company Well-regarded philanthropic network of hospitals & clinics Industry Hospital & Health Care Type Non Profit Founded 1995 Employees 10,001+ Categories Health Care Health & Wellness Hospital...