Job Description

Now Hiring: Director – Paper Machine Services, North America , Reporting into Senior Vice President Operations - Paper Service North America

Location: Springfield, MA (Relocation Not Required)

On-Site Requirement : This role requires 2–3 weeks per month on-site in Springfield during the first 1–2 years. Travel is typically scheduled so the Director can return home on Thursday afternoons or Friday mornings. Candidates should live within a 4-hour drive of Springfield or near an airport with a direct flight to Hartford from the eastern one-third of North America.

Travel : North America with occasional international travel

Lead. Inspire. Elevate Service Excellence at ANDRITZ.

At ANDRITZ, our work drives innovation across industries—transforming raw materials into sustainable products that shape everyday life. We are catalysts for progress, and we’re looking for leaders who share that spirit.

We are currently seeking a dynamic Director – Paper Machine Services (PMS), North America to guide a focused service portfolio and elevate operations across our regional business. This is an exceptional opportunity for a high-potential Director or senior leader ready to grow—someone who thrives at the intersection of customer value, operational excellence, and team development.

This role offers strategic influence with hands-on leadership, working collaboratively with Sales, Product Management, Operations, Finance, and HR to strengthen and grow our service capabilities while building a culture of performance and accountability. Here, you will make a direct impact without needing to oversee enterprise-wide transformation—ideal for leaders who want meaningful scope and clear autonomy within a defined business area.

What You’ll Lead

Shape the Direction

• Translate global strategy into achievable regional plans

• Identify opportunities for service innovation and operational improvement

• Guide balanced investment decisions using market insight and data

Elevate Operations

• Oversee day-to-day performance across defined sites and service functions

• Champion safety and operational discipline

• Embed continuous improvement into daily routines and team habits

Strengthen Customer Partnerships

• Foster relationships with key customers across North America

• Represent ANDRITZ at meetings, negotiations, and industry events

• Collaborate with sales and service teams to deliver exceptional value

Develop Talent & Culture

• Lead a focused team with clarity, accountability, and purpose

• Coach emerging leaders to achieve their potential

• Promote a culture aligned with our mission, values, and the #1AndritzWay

Own Business Outcomes

• Manage the P&L for your product group with accuracy and foresight

• Partner closely with Finance and Operations to drive sustainable growth

• Ensure sound business decisions through strong financial literacy

What You Bring

• Bachelor’s degree in Engineering, Industrial Management, or Business (Master’s preferred)

• 10–15 years of progressive experience in industrial services or pulp & paper

• 5–7 years of leadership experience guiding multi-site teams and budgets

• Proven ability to solve complex problems using logic, data, and collaboration

• Strong customer orientation with excellent communication and interpersonal skills

• Experience driving operational enhancements—not necessarily enterprise-wide transformations

• High emotional intelligence and commitment to building trust-based teams

Who Thrives in This Role

This position is ideal for a leader who:

• Is a current Director or ready for their first Director-level scope

• Enjoys a blend of strategic thinking and hands-on leadership

• Wants autonomy within a well-defined business area

• Is energized by developing teams and building strong operational foundations

• Values collaboration and wants to grow in a global, cross-functional environment

Why ANDRITZ

When you join ANDRITZ, you join a global team driven by innovation, passion, and purpose. We invest in our people, promote diverse perspectives, and offer opportunities to make a real impact on our customers, our industry, and your career.

Here, your leadership helps shape the future—and your success is our shared achievement.

Legal eligibility to work in the U.S. is required.

ANDRITZ is an AA/EEO/Veterans/Disabled Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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