Job Description

Job Description

Job Description

Community Outreach Assistant

Under the direction of the Outreach Manager, the Outreach Assistant is responsible for providing administrative and outreach support to the Community Outreach Liaisons as well as assisting the in the referral process to help ensure growth in enrollment.

Duties and responsibilities:

• Assists with phone calls for referrals, follow up, schedule Home Visits
• Manage incoming calls to main numbers
• Works health fair/conference vendor booths, assists in set up, as needed. Secondary backup to community outreach liaison.
• Responsible for referral management
• Discuss PACE model to possible enrollees
• Maintain and generate leads
• Arrange and Schedule visits with intake department
• Data input
• Provide resources for potential participants
• Collaboration with community outreach liaisons
• Attend weekly and monthly in-person huddle

Skills, Knowledge and Abilities:

• Requires high school diploma at a minimum with a Bachelor’s degree preferred.
• Requires 1-2 years of experience as an administrative, marketing, outreach assistant or similar
• Requires good communication skills.
• Preferred knowledge and experience with Salesforce
• Requires proficiency in computer skills (at least 40 wpm, Excel, Outlook, Powerpoint)
• Has own transportation

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