Analyze business processes to identify opportunities for automation. Work closely with stakeholders to gather requirements and document business needs. Design and implement workflows using ServiceNow. Collaborate with developers to automate identified processes. Conduct testing and validation of automated solutions. Provide training and support to end-users on new systems. Monitor and report on the performance of automated processes. Work with Product Owners to convert customer requirements into product features and stories. Required Experience: Minimum of 5 years of experience as a Business Systems Analyst. Proven experience in creating and managing workflows using ServiceNow. Experience in identifying and automating manual processes. Experience converting customer requirements into product features and stories. Familiarity with cloud technologies, AWS Services and cloud data security Solid understanding of data lifecycle management, data mesh, data movement, data governance, data catalog, data lake, data AI analytics, data analytics workbench, data access management, data visualization, and reporting. Seniority level Mid-Senior level Employment type Contract Job function Other Industries Banking Location: San Francisco, CA #J-18808-Ljbffr Dexian
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